FAQ's

Appointments are generally face-to-face, but Teams Meetings can be set up if needed.
  • We have allocated 15 minutes between clients to enable a full clean down of clinic surfaces and spaces.
  • We ask that you limit the amount of belongings you bring to the clinic and wear appropriate clothing to avoid having to change.
  • Your Physiotherapist will greet you at the main door to the clinic.
  • Some clients may require a carer, guardian, translator,  or chaperone. There is a small waiting room available if needed.
  • We no longer wear masks, but are happy to do so if you would prefer.
  • Hand sanitisers are available.
  • Follow-up appointments will be booked via your physiotherapist in the clinic room prior to you leaving.
  • Payment can be completed by following the instructions on your invoice. 
  • We have allocated 15 minutes between clients to assist with social distancing and enhanced cleaning measures.
  • Clinicians will thoroughly clean clinical surfaces and rooms before and after each client.
  • Hand sanitiser are also available for frequent use.
  • Hand Hygiene is important in reducing the spread of illness. Clinicians will wash their hands prior to, and after any 'hands on' assessment or treatment techniques.

If you are concerned about any of the precautions being taken at the Clinic, please do not hesitate to contact me. Your health, and that of the Clinicians, is paramount. It is important to us that you feel comfortable and safe during your visit.